The following rules ("Conditions of Use") govern the use of www.vacandpac.com and all of the services offered on the site including the ability to order products, receive emails, and receive promotions and links (our Site"). By using our Site, you agree to be legally bound by these Conditions of Use and to follow these Conditions of Use and all applicable laws and regulations governing our Site. We reserve the right to change these Conditions of Use at any time, effective immediately when we post to our Site.
You must be 18 years or older and have a valid credit card, with full authority to use it, to submit an order through this Site. You agree not to use this Site or any content contained in it for any illegal or inappropriate activities.
Order Acceptance Policy
We reserve the right at any time after receipt of your order to accept or decline your order for any valid reason. If we do not have the quantity of an item you ordered, we may attempt to contact you, however, we reserve the right, without prior notice to you, to supply less than the quantity you ordered of any item. From time to time, in order to protect the security of your information, we may require additional verifications or information before accepting any order. VacandPac.com does not allow orders to be edited or canceled within five (5) business days of the requested delivery date, or within the ten (10) business days prior to Valentine’s Day, Easter, Halloween, Thanksgiving, and Christmas due to a seasonally high volume of orders during these times.
See Returns page by clicking here.
We make every attempt to provide accurate product information at all times. However, in the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
You agree that you will not misuse or abuse account access and passwords. You agree that you will use only your password and that you will take all reasonable precautions to protect its secrecy.
Links and Search Results
From time to time, we may have our Site link to other sites. We have no control over other sites and their content, and cannot and do not represent or warrant that the content of these sites is accurate, legal and/or inoffensive. We do not endorse the content of other sites, and cannot warrant that these sites do not contain viruses or features that may adversely affect your computer. By using our Site to search for or link to another site, you agree and understand that you may not make any claim against us for any damages or losses resulting from your use of our Site to obtain search results and/or to link to another site. If you have a problem with a link from our Site, please notify us by clicking here. We will review the link and attempt to take appropriate action.
We welcome all comments ("Comments”), which you submit to us through or in conjunction with our Site.
Limitation of Liability as to Our Site
While we attempt to provide accurate, up-to-date information, there may be times when the information in our site may be out of date or include omissions or other errors. Our site and the materials therein are provided "as is" and "as available." We do not promise that our site or any services offered on our site will be error-free or uninterrupted, or that the use of our site or any content, search or link on it will provide any specific results. We make no representations or warranties, either express or implied, of any kind with respect to our site, its operations, contents, information or materials. We expressly disclaim all warranties, express or implied, of any kind with respect to our site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that VacandPac.com, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of our site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, and use of, our site or any other hyper-linked web site.
You agree that any legal action brought against us shall be governed by the laws of the State of Ohio and the sole jurisdiction and venue for any litigation arising from your use of or orders made on our Site shall be an appropriate federal or state court located in Lorain County, Ohio. We make no representations that the content in our Site is appropriate for access outside the United States. Those who choose to access our Site from outside the United States do so on their own initiative and are responsible for compliance with local laws. If any provision within the Conditions of Use is held to be invalid or unenforceable, such provision shall be struck and all remaining provisions shall be enforced.
By using our Site, you agree to indemnify and hold VacandPac.com, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our Site, including providing a link to another site or uploading any content to our Site. Customer agrees that any dispute or claim arising out of this Agreement shall be enforced by a lawsuit in Lorain County, Ohio only.
We reserve the right to charge a RESTOCKING FEE of up to 20% of the price paid if delivery of an item is refused for reasons other than shipping damage, the item is defective or that it is 'not-as-advertised'. Shipping and Handling fees will not be refunded in this event. All restocking fees will be waived if the refused package was approved by VacandPac.com prior to receiving. All returns are subject to an in-store on online credit and will be applied to new orders at the time of purchase.
Depending on product availability, holidays, and shipping time some orders may take 7 to 10 days to receive. Due to carrier pickup times Eastern Standard Time (EST) your shipment may not ship until the following business day, this includes air shipments. We reserve the right on all orders to ship "Best Way” via UPS or USPS using current shipping rates and pickup times. A confirmation email will be sent to the address listed on the order upon entry. Additionally, an email will be sent to the same email address when the order has been shipped. The customer also acknowledges that we ship without a signature required and any claims of not receiving the item are between the customer and the shipper using provided tracking information. This policy is to ensure your shipment will be received in the shortest timeframe possible. If you have any comments or questions, please contact us by clicking here.